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Welcome to the CX Index Knowledge Base Dashboards Feedback and Records Case Management Social Listening Natural Language Processing Gamification Data Science Integrations Tools Configuration Get Help Security Licensing Pricing & Terms Billing Popular questions What can I see in the Summary View? Additional Case Management Questions Configuring Social Listening Settings Natural Language Processing in CX Index Data Protection in CX Index How CX Index keeps your data safe Social Listening Audits Social Listening in CX Index Does CX Index operate its own case management functionality? What NLU and TTS/ASR engines do you use?