How customisable is the survey design?

Your survey is an extension of your brand, so CX Index has made survey design is very customisable both in terms of the aesthetic elements of the survey and the survey questions themselves. 

Putting thought and attention into the design of your survey reflects on the brand of your business. It communicates to the customer that their opinion is important; that they matter.

Benefits? You'll want to customise to:

  • Increase the completion rate of the survey
  • Improve the quality of data submitted
  • Strengthen the brand experience

There are a host of design templates and styles that can ensure a company's brand is represented in the best way possible. This means going above and beyond the usual insertion of a logo on top of a survey.

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