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- Getting Started with CX Index (Genesys Cloud Integration)
- How to export data
- Configuring an IVR Survey (Genesys Cloud)
- Adding a New Social Integration
- How to deactivate Automated Recruitment
- How to log into CX Index for the first time
- How to Use Social Listening in CX Index
- How do role-based access controls work?
- How to configure Reporting
- How to use the dashboard
- How CX Index keeps your data safe
- How to manually send a survey
- How to build a survey
- How to email an end user about a case
- User Management in CX Index
- Case Management in CX Index
- Having trouble logging in?
- Social Advocate
- ETL
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