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Configuration Support Home Configuration How to log into CX Index for the first time New users to CX Index will receive an email invite titled Welcome to CX Index New… How to change or reset your password How to change your password within the CX Index app Click the pink user icon at t… Having trouble logging in? First steps if having trouble logging in 3 Possible Causes Cached login credentia… What channels do you support? With CX Index, you have the ability to track the customer experience across all a… Can you select your preferred hosting region? Yes, we can accommodate region specific hosting. CX Index is hosted on the Amazon… How do role-based access controls work? Role-based access controls (RBAC) ensure employees access only information they n… GDPR & Unsubscribing a customer GDPR Survey Opt Out The GDPR unsubscribe rule states that all outbound messages s…