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Social Support Home Social What is Social Listening? While it’s true that much of your feedback will come from structured formal surve… How to Use Social Listening in CX Index Filters You’re able to filter the information you see so you can dive deeper into… Social Listening Functionality Overview Each social media platform has different functionalities available to them based … Social Listening Settings and Permissions Response Templates With response templates you can add default messages for your … Adding a New Social Integration Navigate to Application Settings - Social Settings - Integrations Select Add New …